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Privacy Policy

How we collect, use and protect your personal information when you use this website or ask us for a quote.

Last updated: 10 November 2026

1. Who we are

This website is run by ASD Installation ("ASD", "we", "us"). We supply and install windows and doors for homeowners, developers and main contractors across the UK. We are the data controller for the personal information collected through this website.

2. What information we collect

We only collect information you choose to give us. When you send a quote request or contact us, this may include:

  • your name and email address;
  • details of your project, such as the type of service, the products you're interested in, quantities and your message;
  • any other information you include when you call or email us.

We don't use analytics or advertising tools on this website, and we don't build profiles of visitors.

3. How we use your information

  • To reply to your enquiry and prepare a quote.
  • To arrange surveys, installations and aftercare if you go ahead.
  • To keep records of our work and meet our legal and accounting obligations.

We will never sell your information or use it for marketing without your permission.

4. Our lawful basis

Under UK data protection law (UK GDPR and the Data Protection Act 2018) we rely on:

  • Steps before a contract: when you ask us for a quote.
  • Legitimate interests: to answer general enquiries and run our business.
  • Legal obligation: where we must keep records, for example for tax.

5. Third-party services this website uses

We use a small number of trusted services to run this website. Each handles data under its own privacy policy:

Web3Forms
Delivers the quote form to our inbox. When you press Send, the details you entered are passed to Web3Forms so they can be emailed to us. Nothing is sent until you submit the form. Web3Forms privacy policy
Google Fonts
Provides the typefaces used on this site. To show them, your browser requests the font files from Google's servers, which shares your IP address with Google. Google Fonts does not set cookies. Google privacy policy
Website hosting
Our hosting provider stores this website and may keep standard server logs (such as IP address and pages requested) for security and to keep the site running.

Some of these providers may process data outside the UK. Where they do, they use recognised safeguards such as the UK International Data Transfer Agreement or standard contractual clauses.

6. Cookies

This website does not use cookies for analytics, advertising or tracking, so we don't ask for cookie consent. Your browser may store temporary technical data needed to load the site (for example, cached images), which is not used to identify you. If we add analytics in future, we'll update this policy and ask for your consent first.

7. How long we keep your information

We keep enquiry details for as long as we need them to deal with your request. If you don't go ahead, we delete them within 24 months . If you become a customer, we keep records for as long as the law requires (usually six years for accounting purposes).

8. Your rights

You have the right to:

  • ask for a copy of the information we hold about you;
  • ask us to correct or delete it;
  • object to or restrict how we use it;
  • ask us to transfer it to another organisation.

To use any of these rights, contact us using the details below. We'll respond within one month. If you're unhappy with how we've handled your information, you can complain to the Information Commissioner's Office (ICO) at ico.org.uk or on 0303 123 1113.

9. Security

This website is served over a secure (HTTPS) connection. We limit access to your information to the people who need it to deal with your enquiry or project.

10. Changes to this policy

We may update this policy from time to time. The date at the top shows when it was last changed.

11. Contact us

For any questions about this policy or your information: